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Privacy Policy

Last Updated: May 22, 2023
  1. Introduction

    Pencila Inc. ("we", "us", "our") respects the privacy of our users ("user", "you", "your") and we are committed to protecting it through our compliance with this privacy policy. This Privacy Policy applies to our artificial intelligence software that writes and schedules emails, social posts, landing pages, blogs ("Software"), owned and operated by Pencila Inc. This Privacy Policy describes how we collect, use, and safeguard your information when you use our Software.

    By using our Software, you consent to the data practices described in this Policy. If you do not agree with the data practices described in this Policy, you should not use our Software.

  2. Information We Collect

    Personal Information: We collect personal information such as your name, email address, and payment information to provide you with the Software and to communicate with you.

    Usage Data: We collect data related to your usage of our Software, which includes time, frequency, and duration of use, features utilized, and other related usage data.

    Content Data: We collect the content of your emails, social posts, landing pages, and blogs that you create using our Software. This allows us to provide personalized suggestions and improvements in our Software's performance.

  3. How We Use Your Information

    To Provide and Manage the Software: We use your personal information and content data to provide the Software services, improve its functionality, and to troubleshoot issues.

    For Personalization: We use your usage and content data to customize the user experience and to make relevant content and style recommendations.

    Communication: We may use your personal information to contact you about changes to our Software, updates, security alerts, and support and administrative messages.

    For Legal Reasons: We may use your data when we believe it’s necessary to prevent fraud, or other illegal activities, and to protect our users, you, or us.

  4. How We Share Your Information

    Third-Party Service Providers: We may share your information with third-party service providers to provide certain services like payment processing, data analysis, email delivery, hosting services, customer service, and to assist us in our marketing efforts.

    Legal Obligations: We may share your data if required by law or in the interest of protecting or exercising our or others' legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings.

  5. Security of Your Information

    We use various security measures to protect the data we collect, as appropriate to the type of data, including encryption, firewalls, and access controls.

  6. Your Rights

    Access, Correction, Deletion: We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. You can update, correct, or delete your personal data at any time by contacting us.

    Consent: You have the right to withdraw your consent to our processing of your information and your use of the Services at any time.

  7. Changes to this Privacy Policy

    We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make significant changes to this policy, we may notify you through a notice on our Software or by email.

    For any queries or concerns regarding this privacy policy, please contact us at support@pencilainc.com.